Privacy policy
Last updated: September 17, 2025. This policy describes how TRASH-IT JUNK REMOVAL LTD (“Trash-It Junk Removal”, “we”, “us”) collects, uses, and protects your information when you use 604trashit.com.
Information we collect
When you request a quote or contact us, we collect the details you provide: name, email address, phone number, and address (including city, province, and postal code).
We also collect usage data automatically when you visit the site: IP address, browser type and version, pages visited, time and date of visits, and device identifiers.
How we use your information
To provide and maintain our services, respond to quote requests, and contact you about your booking by email, phone, or text.
To manage requests, improve our services, and share news or offers we think may interest you, only if you have not opted out.
Cookies and tracking
We use cookies to keep the site working and to remember your preferences. Essential (session) cookies are required for the site to function; functionality (persistent) cookies remember choices such as your cookie preferences.
You can instruct your browser to refuse cookies, though some parts of the site may not function properly as a result.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us operate (for example, email delivery), with affiliates and business partners where needed to deliver our services, or when required by law.
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice before that happens.
Retention and security
We retain personal information only for as long as necessary for the purposes described here, or as required by law. Usage data is retained for a shorter period, except where it is used to strengthen security or improve the service.
We use commercially acceptable means to protect your information, but no method of transmission or storage over the internet is 100% secure.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected]. In some cases we may need to retain certain data for legal or contractual obligations.
Children's privacy
Our site and services are not directed at anyone under the age of 13. We do not knowingly collect personal information from children under 13; if you believe a child has provided us with personal information, please contact us so we can remove it.
Third-party links
Our site may contain links to other websites. We are not responsible for the content or privacy practices of third-party sites and encourage you to review their policies.
Changes to this policy
We may update this privacy policy from time to time. We will post the updated policy on this page and refresh the “last updated” date, and notify you by email or prominent notice for any material changes.
Questions about this policy? Contact us at [email protected] or 604 872 7448.